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Covid-19 updates


Our website is running as usual...

We hope that you and your loved ones are staying safe and well in these uncertain timesWe want to assure you that we are working hard to keep you and our employees safe, while making your shopping experience with us continue to run as smoothly as possible.  

The health and safety of our customers, employees and communities has always been and will continue to be our first priority, so as the situation continues to evolve, we are closely monitoring the changing Government guidelines and are following them accordingly. As a result, we have been making a number of changes to the way we operate. Here is everything you need to know...

Shipping

 

Our warehouse and office are still open so we will ship your order as usual. Please allow delay on shipment in this unpredictable time.

Returns & Exchange

We're extending our returns policy to within 60 days of receipt. So you can keep enjoying shopping at Goldie!

For exchange - we will only do an exchange after we receive the returned item(s). So we suggest you reordering from our website and return the wrong item(s) for faster track.

Please bear in mind, we only offer exchange, or store credits for anything on regular sale items (please check T&C for any seasonal promotion).

Customer Queries

If you still have any questions about anything we are always here to help. Feel free to drop a message in our live chat box. (if its offline we will get back to you within 24 hours on the email you provide.) Or simple email us on info@goldielondon.com.